Chris Langholf has extensive experience in workforce management and customer service across several telecommunications companies. At Verizon, Chris served as Supervisor of Workforce Planning and Analysis, managing a team responsible for staffing coordination for 19 contact centers and overseeing the transition to an Enterprise IMT Hub model. Prior roles included Customer Service Supervisor at Verizon Wireless, focusing on employee coaching and development, and a Lead Senior Sales Representative at Sprint PCC. Currently, Chris is a Supervisor in Workforce Management at Comcast, guiding coordinators in forecasting, scheduling, and staffing negotiations for multiple customer service contact centers. Chris holds an Associate of Arts and Sciences degree in Business Administration and Management and completed a project management course.
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