Comcast
Christa Chaffinch, MBA, MA, serves as the Senior Manager of User Research at Comcast since October 2021, leading user research initiatives for the Xfinity Connected Living product suite. Prior to this role, Christa was the Manager of Market Research at Comcast Business from August 2016 to October 2021, overseeing qualitative market research projects. Earlier experience includes managing a business development unit as the Manager of Product Discovery at the National Board of Medical Examiners and serving as an Information Analyst, executing a variety of market research and project management tasks. Christa also held the position of Associate Director at the University of Pennsylvania, where responsibilities included curriculum design and assessments for the medical school. Educational qualifications include an MBA in New Product Development & Design from Thomas Jefferson University, a Master’s Degree in Writing and Ethnography from the University of Pennsylvania, and a B.S. in Psychology and Sociology from Virginia Tech.
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Comcast
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Comcast creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most. They are a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. Xfinity delivers the best entertainment to customers via X1, Flex and Stream. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe's leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. 23 million customers in six countries get brilliant TV, broadband and mobile from Sky. Additional business lines include Comcast Ventures, Comcast Technology Solutions, and Comcast Spectator. Comcast Ventures combines the resources of a global media and technology leader; the expertise of a leading venture fund; and the technical insight, scale, and experience of a strategic investor. Comcast Technology Solutions exists to provide the technologies businesses need in order to provide all these wonderful choices. Lastly, their Comcast Spectator segment is a national leader in the world of sports and entertainment with a portfolio of various professional sport franchises.