Christa Chaffinch

Christa Chaffinch, MBA, MA, serves as the Senior Manager of User Research at Comcast since October 2021, leading user research initiatives for the Xfinity Connected Living product suite. Prior to this role, Christa was the Manager of Market Research at Comcast Business from August 2016 to October 2021, overseeing qualitative market research projects. Earlier experience includes managing a business development unit as the Manager of Product Discovery at the National Board of Medical Examiners and serving as an Information Analyst, executing a variety of market research and project management tasks. Christa also held the position of Associate Director at the University of Pennsylvania, where responsibilities included curriculum design and assessments for the medical school. Educational qualifications include an MBA in New Product Development & Design from Thomas Jefferson University, a Master’s Degree in Writing and Ethnography from the University of Pennsylvania, and a B.S. in Psychology and Sociology from Virginia Tech.