Debra Tyler

Debra Tyler is a seasoned professional with extensive experience in customer care and operational management. Currently serving as a Customer Care Supervisor at Comcast since February 2014, Debra leads a team of 15 direct employees and cross-coaches approximately 200, focusing on performance improvement and employee development. Prior to Comcast, Debra worked at Capital One Financial as a Unit Manager in Credit Card Operations, where leadership and team coaching played a crucial role in driving exceptional performance and customer satisfaction. Debra's earlier experience includes a position at Bank of America as a Specialty Card Collections Officer, overseeing recruiting and training. Currently pursuing a degree in Business with a focus on Management and Marketing at the University of Arizona Global Campus, Debra maintains a strong academic record with a GPA of 3.93.