Dina Keil is a Senior Manager specializing in Business Process Effectiveness within CX Care Operations. Previously, Dina served as an Assistant Manager at FedEx Office, where responsibilities included scheduling, training, and customer assistance. Dina also held the position of Store Manager at Starbucks, achieving recognition for outstanding performance in store audits and sales. Earlier in their career, Dina was a District Training Store Manager at Blockbuster Video, where they received the Star of the Year award and Store Manager of the Year award. Dina earned a Master's degree in Business Administration and Management from Colorado State University.
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