Eric Burton

Eric Burton is the Senior Vice President of Tools, Technology, and Experience at Comcast, where they focus on driving business benefits through technology and operational improvements. With extensive experience in contact center operations, retail technology, and team development, they have previously held multiple leadership roles at Time Warner Cable, overseeing customer care for millions of residential customers. Additionally, Eric is a founding member of ProFound, a professional network dedicated to elevating disability inclusion in the workplace. Eric's educational background includes a BS in Business Management from the University of Phoenix and executive programs at Harvard Business School and The Tuck School of Business at Dartmouth.