Eric Schmidtlein is a resourceful operations director specializing in customer service strategy, call center operations, and process optimization. With a proven track record at Comcast Cable from 2013 to 2018, they oversaw various aspects of customer service, including vendor management and service delivery, significantly enhancing operational efficiency. Currently, Eric serves as Senior Manager of Repair Strategy and Operations at Comcast, continuing to leverage strong communication and analytical skills to lead teams and drive excellence. Eric is also pursuing a Bachelor's degree in Business Management at Metropolitan State University of Denver.
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