Faye Washington

Faye Washington is an experienced senior leader specializing in customer care and operational excellence. They have held various leadership roles, including Senior Director of Customer Care - Repair Excellence at Comcast, where they focused on enhancing employee and customer experiences. Faye previously served as Site Director at Sykes, overseeing call center performance and growth, and as Assistant Vice President of Call Center Operations at Fort Knox National, managing multi-site operations. Faye is currently pursuing a Bachelor's Degree in Business Administration, Management and Operations at McKendree University.