Fran Dougherty has over 38 years of experience in customer care, holding the position of Director of Customer Care at Comcast Cable since January 1985. In addition to this role, Fran has also served as Director of Customer Care at Heritage Cablevision since 1985 and held the same title at TCI, Heritage, Suburban, and Comcast from 1980 to 2013. This extensive background in customer service leadership highlights Fran's commitment to excellence and expertise in the field.
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