Fredonia Brown

Fredonia Brown holds a Master of Business Administration (M.B.A.) and a Master's degree in Business Management from Nova Southeastern University. With extensive experience in customer care and operations, Fredonia serves as a Senior Manager in Customer Care, Strategy and Operations at Comcast. Previous roles include Operations Manager at Florida International University, Head of Customer Operations for Cable & Wireless Communications, and Partner Manager for Managed Third Party Vendors at American Express. Fredonia is also certified as a Scrum Master (CSM).