Jacquelyn Towle

Director, Customer Service Strategy & Operations at Comcast

Jacquelyn Towle has an extensive career at Comcast, where employment began in 1999 and continues to the present. Since June 2011, Jacquelyn has held the role of Director of Customer Service Strategy & Operations, following positions as Senior Manager of NCO Customer Experience and Manager of Employee Communications within the National Customer Operations department. Earlier experience includes a supervisory role at Comcast and an escalations position at TCI.NET. Jacquelyn holds a Bachelor of Arts degree in Physiology from Fort Lewis College, earned between 1994 and 1999.

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