Jeff Janiczek, MBA, is an experienced Senior Manager in Product Service Communications at Comcast since July 2014, leading service-related communications for Xfinity Mobile, TV, Home, and Voice. Previous roles at Comcast include Manager of CX Strategy & Operations, where enhancements to billing practices and customer experience improvements were prioritized, and Manager of Mobile Product Policy, focusing on policy development for wireless products. Jeff also has a background in public relations, with experience as an Associate Account Executive at SPRYTE Communications and a Staff Writer at Philadelphia Media Network. Jeff holds an MBA in Marketing Management from the Fox School of Business at Temple University and a Bachelor of Arts in Communication with a Business Minor from Temple University.
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