Jennifer Holt

Jennifer Holt has extensive experience in customer experience strategy, project management, and sales effectiveness, mainly within Comcast since 1995. As a Manager of Customer Experience Strategy & Operations, Jennifer focuses on cross-functional optimization to achieve organizational goals. Previous roles include managing employee brand engagement to enhance product knowledge and leading strategic planning initiatives for customer experience improvement. Jennifer's earlier career at Comcast and other media companies involved directing field sales and marketing efforts, achieving significant increases in sales and establishing effective operational practices. Jennifer holds a Master's degree in Integrated Marketing Communications from Northwestern University and a Bachelor's degree in Business Administration and Sociology from Illinois Wesleyan University.