Joe Coughlin is a UX Designer with extensive experience in the telecommunications industry. They have a demonstrated history of working as a Care Specialist and social media professional, showcasing strong skills in analytical abilities, Microsoft Word, WordPress, and Customer Relationship Management (CRM). Joe held various positions at Comcast from 2008 to 2021, including UX Designer and Digital Care Specialist, where they engaged with customers on social media to resolve issues. They previously served as a Team Leader at the New Jersey Family Support Payment Center from 2006 to 2007 and earned a Bachelor of Arts in Communication and Media Studies from the University of Arizona Global Campus.
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