Kathy Keroack

Kathy Keroack is a versatile Customer Care Operations Leader with extensive experience in managing multiple priorities and creating strategic plans to achieve organizational goals. Currently serving as Sr. Manager of WNE Customer Solutions at Comcast Cable since 2007, Kathy has developed a reputation for operational excellence and employee engagement. Previously, they held the position of Associate Director of Care at Verizon Wireless from 1989 to 2007. Kathy earned a Bachelor's Degree in Business Administration, Management and Operations from Albertus Magnus College and is currently pursuing an Associate's degree in Business Management and Marketing at the same institution.