Kevin Hardy is an experienced technical support professional with a background in telecommunications and network systems. Kevin's recent role as a Technical Support Engineer at MarketSpark, Inc. involved supporting clients such as Nordstrom and Starbucks with LTE routers and troubleshooting telecom issues. Previous positions include Technical Support Specialist at AssetWorks Inc. and Operations Technician 2 at CenturyLink, where Kevin monitored large private networks and resolved complex technical issues for enterprise customers. Kevin has also held multiple roles at Comcast, including Tier 3 Technical Support and Engineer in Incident Management, focusing on Digital Voice, Internet, and video services. Kevin holds a degree in Network Systems and Administration from ITT Technical Institute.
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