Kimberly Isby

Kimberly Isby has extensive experience in customer service and retail management, having served as a Customer Service Manager at Circuit City from November 1999 to December 2008, where responsibilities included enhancing customer service experiences and managing daily operations. Following that role, Kimberly worked as a Technical Agent at National Electronic Warranty from March 2010 to February 2015, providing technical support for Directv. Kimberly progressed to a Retail Store Manager position at Comcast in February 2015 and later became the Xfinity Store Manager 1 until December 2023. Additionally, Kimberly briefly supervised overnight operations at CVS Pharmacy in 2009. Academic achievements include an Associate's degree and a Bachelor's degree in Health/Health Care Administration/Management from the University of Phoenix, complemented by a high school diploma from Tupelo High School.