Labinot Maloku is a certified professional in Information Technology with over 20 years of experience and a strong background in customer service and technical support across the US and Europe. They have held various IT roles, showcasing expertise in hardware and software troubleshooting, network account security, and remote assistance. Currently, Labinot serves as an Engineer 3 in Technology Operations at Comcast, leading a team of ten to support over 40,000 employees and manage IT projects for retail expansion in the Chicago region. Their past entrepreneurial experience includes owning a 7-Eleven franchise, where they achieved the highest sales in the market in 2015. Labinot is also focused on expanding their knowledge in the fields of Robotics and A.I. while pursuing education in Computer Systems Networking and Telecommunications at the College of DuPage.
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