M P. is an experienced Senior Manager with a demonstrated history in the telecommunications industry. They are currently managing Xfinity Home Advanced Support and the E911 department, focusing on technical expertise and escalations. M P. previously served as a Customer Sales & Retention Manager at Comcast Cable, overseeing over 300 employees and launching training and sales strategies. They managed the merger of billing and repair queues for Xfinity Home, significantly improving team efficiency. M P. holds a degree in Business Administration and Management from Florida International University.
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