Mark Pecaut

Mark Pecaut is a seasoned Learning Experience Professional with extensive experience in training and communication in the cable industry. Currently employed at Comcast since October 2014, Mark trains Sales and Billing for call center agents. Previously, Mark held key roles at Comcast Cable, including Employee Communications Manager for the Florida Region, where responsibilities included managing communications for customer-impacting events, and Process Improvement Manager, focusing on the restructuring of sales packages. Mark also served as a Process Improvement Manager at Adelphia, representing the call center and managing escalations, and as a Training Consultant and CAE Supervisor at ADELPHIA, where training and leadership responsibilities were paramount. Mark's educational background includes a Bachelor's degree in Educational/Instructional Media Design from Ashford University and attendance at the United States Naval Academy.