Martial Manfre has extensive experience in technical support and operations management, primarily with Comcast. Starting as Director of Technical Support from June 2013 to January 2016, Martial directed outsource operations, developed technical support strategies, and implemented service delivery standards. From January 2016 to June 2021, Martial advanced to Senior Director, overseeing a large team and managing both internal and partner operations while ensuring service level agreements were met. Other roles include Senior Operations Manager and Executive Director of Customer Service Strategy & Operations, where responsibilities included budget management, performance analysis, and operational improvements. Martial holds a Bachelor of Science in Journalism from the University of Colorado at Boulder, earned between 1989 and 1992.
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