McCoy David

McCoy David is a results-driven professional with over 13 years of management experience in the contact center environment, currently serving as the Senior Manager of Outsource Partner Management at Comcast Cable since 2018. Previously, McCoy directed various operations at Time Warner Cable from 2009 to 2018, encompassing roles such as Senior Manager of Support Delivery and Senior Manager of Quality and Customer Perception. From 2003 to 2009, McCoy worked at Teleperformance as a Senior Manager. Known for effective vendor management and negotiation skills, McCoy has led outsourced technical support contact centers across multiple countries, including India, the Philippines, and Mexico. McCoy holds a General Studies degree from Whitehall Yearling, completed in 1989.