Melvain Donyes

Melvain Donyes is a dedicated manager and customer service representative with over 25 years of experience in contact centers, retail, and non-profit settings. Currently a Supervisor at Comcast’s West Division Billing Center of Excellence, Melvain oversees a team of 15 direct reports and has successfully transformed a poorly performing team into a "Highly Effective" one. Prior roles included being an Executive Director at Bonney Lake Food Bank and an Associate Pastor, where Melvain honed skills in team building, training, and customer satisfaction. Melvain holds a Bachelor of Business Administration in Human Resources Management from Western Governors University and a certificate in Biblical Studies from Trinity Bible College.