Michael Bisch, CPA, MBA, MBB, is a seasoned customer experience and transformation leader with over 20 years of expertise in driving significant changes and enhancing operational excellence across various industries, including telecommunications and banking. They have held key leadership roles at notable companies such as Comcast, GE, and Microsoft, where they managed large teams focused on improving customer experiences and delivering financial results. Michael has a robust background in auditing, data analysis, and change management, complemented by certifications in Six Sigma and a Master Black Belt in quality management. Educationally, they earned a Bachelor's degree in Accounting and an Executive MBA, demonstrating a strong foundation in business leadership.
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