Michael Daves is the Division Senior Director of Customer Experience at Comcast, a role they have held since 2017. Previously, they served as an Area Vice President and Vice President of Operations at Comcast, where they focused on general management, process improvement, and customer satisfaction. Michael possesses a strong background in the media production industry and is skilled in various areas including cable television and cross-functional team leadership. They earned both a Bachelor of Science and a Master's in Business Administration from the University of Tennessee-Knoxville - College of Business Administration.
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