Nancy E. Saucedo, MBA, is a strategic leader with a proven track record in transforming customer journeys and driving organizational excellence. With extensive experience at Comcast, Nancy excelled in various roles, including Senior Manager of Customer Experience Strategy & Operations, where they developed and executed customer service strategies aligned with corporate goals. Nancy holds an MBA from Devry University and is recognized as a Pinnacle Award winner for their exceptional contributions to customer satisfaction and employee engagement initiatives.
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