Nicole Jones is a seasoned professional in customer reliability communications, currently serving as the Sr. Manager at Xfinity. With a background that includes roles such as Director of Strategic Accounts and Sr. Specialist in Product Management at Comcast, they have consistently demonstrated expertise in project management, customer engagement, and crisis communications. Nicole's experience spans multiple sectors, having previously worked at TransPerfect, where they excelled in revenue generation and client satisfaction. They hold a Bachelor's degree in Marketing and International Business from Penn State University and have pursued further education in Project Management and Graphic Design.
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