Orlando Rios is a seasoned professional with extensive experience in the customer service and digital care sectors, currently serving as Supervisor in the Privacy Center of Excellence and Digital Care at Comcast since March 2013. Rios has a proven track record of leading teams to achieve high customer satisfaction scores and managing escalated customer concerns effectively. Additionally, Rios co-owns Timeless Hair and Makeup Studio and Timeless Microblading Studio, overseeing operational processes and vendor relationships to enhance business efficiency. Prior roles at Comcast Business included advanced technical support positions, providing expertise to business customers. Rios holds a High School Diploma from Jenkintown High School, graduating in 2005.
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