Rali Vatseva is an experienced Operations Engineer at Comcast, where responsibilities include supporting product engineering teams in IMS, Broadsoft, MGW, and 911 Emergency Services, conducting interoperability and interconnection testing, troubleshooting complex issues, and managing technical outage processes. Previously, Rali served as a Network Support Technician and Senior Operations Manager at Pat's Pizza and Pasta, overseeing technology management across multiple locations and optimizing daily operations, customer service, and vendor relations. Rali also worked as an ER Receptionist and in Medical Coding and Billing at Inspira Health Network. Educational qualifications include degrees in Business Management & Marketing from Ashford University and an Associate of Science in Computer Science from Rowan College at Gloucester County.
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