RJ McElwreath

RJ McElwreath is a Senior Director of Forecasting & Analysis at Comcast Cable, where they drive efficiency and maximize customer care resources. They previously held various roles at Comcast, including Director of Forecasting Capacity Planning Corporate, where they developed strategies to optimize staffing and manage performance across call centers. RJ also worked as a Resource Manager and Quality Manager at Zacson Corporation, overseeing center scheduling and quality standards. They began their career as a Quality Assurance Representative at Sitel Corporation and hold a Bachelor of Arts in Psychology from the University of Colorado.