Scott Stewart

Scott Stewart is an experienced leader in customer experience strategy and operations, currently serving as Sr. Manager at Comcast since August 2017. Stewart has been instrumental in shaping enterprise CX strategy across global partner operations and has developed key performance evaluation frameworks, including the Customer Experience Index (CXI) and Peer Index. Significant achievements include identifying cost-saving opportunities that generated approximately $1M in annual savings and leading efforts to improve customer satisfaction metrics. Previously, positions held at Frontier Airlines, Halker Consulting LLC, AT&T, and Cricket Communications involved optimizing vendor operations, enhancing customer service experiences, and driving business development initiatives. Scott Stewart earned a Bachelor of Science in Business Management from Colorado State University.