Stephanie Lee is a seasoned training and quality assurance manager with over 10 years of experience in employee development and technical support management within the telecommunications sector. Previously, Stephanie held multiple roles at Momentum Telecom, including Call Center Training & Quality Assurance (QA) Manager, where they led staff operations and developed processes to enhance performance and service quality. Their expertise extends to account management, project management, and operations optimization. Currently, Stephanie is pursuing a Bachelor of Business Administration in Information Systems at Kennesaw State University.
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