Tracye N. Mingo is currently the Area Vice President of Technical Operations at Comcast, where they lead customer support activities for a large team of professionals. With a strong background in customer success leadership, Tracye previously held several roles at Comcast, including Senior Director of Customer Care, where they managed over 500 customer care and technical support staff. They are recognized for their strategic focus and innovative approaches to customer service, evidenced by multiple awards and nominations, including being a finalist for the Comcast Circle of Success Award. Tracye is also pursuing professional development through the Executive Education Program at the University of Virginia Darden School of Business.
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