Comcast

Eric Kraus is a seasoned professional in software development and engineering with extensive experience at Comcast since 2000. Currently serving as Senior Manager of Software Development & Engineering, Eric directs a video engineering team in the Northeast Division, overseeing VOD and video maintenance, technical solutions for operational issues, and root cause analyses for significant incidents. Prior roles include Engineering Operations Manager, where Eric supervised a team managing digital controllers and enhanced system stability, and Specialized Service Desk Manager, providing oversight for video service desk support across multiple regions. Eric's career also includes positions as Lead Conditional Access Specialist and Billing Software Analyst, highlighting a comprehensive background in technical and operational support in the cable industry. Eric holds a Bachelor of Arts in Political Science from the University of Vermont.

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