Xavier Esteban

Xavier Esteban has a diverse work experience spanning over two decades. Xavier currently works as a Client Success Manager at Comestri, where they started in March 2023. Previously, they served as a Customer Success and Growth Lead at INSIGHTECH from February 2022 to December 2022.

Before that, Xavier was a Manager of Partner Success at N-able, where they played a crucial role in implementing and defining the Partner Success motion in the APAC region. Xavier also recruited, built, and mentored a team of Customer Success experts. Xavier worked at N-able from April 2020 to February 2022.

Prior to N-able, Xavier worked as a Senior Customer Success Manager - Enterprise at HealthEngine. Their responsibilities involved managing relationships with enterprise-level customers and ensuring the delivery of promised services. Xavier worked at HealthEngine from June 2019 to April 2020.

Xavier also has experience as a Customer Experience Manager at ClassCover, where they worked from June 2018 to May 2019, and as a Senior Account Manager at GoLogic Group from January 2016 to May 2018.

Before transitioning into customer success roles, they worked in various capacities, including a Business Analyst at Aussie from May 2013 to October 2015, an Application Analyst at Perpetual Limited from March 2007 to February 2013, an Adviser Services role at Challenger Financial Services Group from May 2004 to February 2007, and a Team Coordinator position at AMP from January 2001 to April 2004.

Overall, Xavier Esteban has a strong background in customer success and account management, with experience in building and leading teams, managing client relationships, and implementing successful customer success strategies.

Xavier Esteban's education history includes completing an Advanced Diploma in Business Management at Federation University Australia from 2006 to 2008. Prior to that, they attended Jamison High School from 1993 to 1998, but there is no information on the degree or field of study they pursued at that time.

In terms of additional certifications, Xavier obtained various certifications from LinkedIn in 2023. These certifications include "How to Become a Thought Leader and Advance Your Career," "Customer Experience: Creating Customer Personas," "Cybersecurity Awareness: Cybersecurity Terminology," "Data Analytics: Dashboards vs. Data Stories," "Decision-Making in High-Stress Situations," "Design Thinking: Customer Experience," "Develop a High-Performance Mindset," "Engagement Evaluation Best Practices for Customer Success Management," "Google Analytics Quick Start," "How to Sell on Value, Not Price," "Leadership Mindsets," "Leading and Motivating People with Different Personalities," "Overcoming Cognitive Bias," "Power BI: Dashboards for Beginners," "The 10 Pillars of Customer Experience," "The Six Biases of Decision-Making," "Three Tips for Managing Egos and Difficult Emotions," "Be the Manager People Won't Leave," "Building Accountability into Your Culture," and "How Managers Drive Extraordinary Team Performance."