Sergio Zapata is an experienced professional with a strong background in process and continuous improvement analysis. Recent roles include serving as a Process and Continuous Improvement Analyst at Hubtek, where responsibilities involved planning and supervising improvement projects for B2B clients and internal operations. Previously, at ANEIAP, Sergio held dual positions as Process Coordinator and Process Analyst, focusing on enhancing national communications processes and efficiencies. As a Lean Process Engineer and Business Analyst at COOMEVA, analysis of user needs led to improvements in organizational processes, utilizing data-driven tools like Power BI. Currently, Sergio is a Process Analyst at Comfandi. Educational credentials include a degree in Industrial Engineering from Universidad ICESI, complemented by multiple diplomas in Project Management, Quality Management, and Strategic Purchasing.
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