Austin Eanes

Austin Eanes, PMP, currently serves as the Vice President of Global Customer Success at Command Alkon since September 2024. Prior to this role, Austin held various leadership positions in customer success at Zoom, where functions included Head of Digital Customer Success and Head of Customer Success - Mass Market, focusing on enhancing employee and customer satisfaction. Experience also includes serving as Director of Customer Success - Americas at Juniper Networks, and Sr. Director of Customer Success at Convercent. Earlier career stages involved progressively responsible roles at RingCentral, Sprint Corporation, and Sprint Nextel, where Austin honed skills in project management and customer care systems optimization. Educational qualifications include a Bachelor's degree in Business Administration and Management from Coastal Carolina University.