Daniel Ortiz

Client Services Manager

Daniel Ortiz has extensive experience in technical support and project management across multiple industries. Starting at Verizon Wireless from 2001 to 2012 as a Technical Support Coordinator, Daniel provided technical support and customer service for voice and data services while troubleshooting hardware and software issues. At NovusAGENDA from 2015 to 2018, Daniel served as a Project Management Specialist, implementing legislative management software and successfully managing over 100 client projects with a notable 95% client retention rate. As a Project Manager/Business Analyst at Proximity Innovations, Inc. from 2018 to 2019, responsibilities included managing business requirements and providing project status reports. Currently, Daniel holds the position of Client Services Manager at Command Companies, focusing on client relationship management and service delivery. Additionally, from July 2019 to January 2025, Daniel was a Project Estimator at Audrey Signs, Inc., ensuring timely and budget-conscious project delivery while managing client relations.

Location

New York, United States

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