Mark Cochran is a seasoned operations supervisor with a strong background in managing customer issues within network operations. They specialize in leading cross-functional teams and driving swift incident resolution while optimizing processes to enhance customer satisfaction. Mark has held various significant roles, including Lead Managed Services Engineer at CommandLink, and has accumulated extensive experience at companies such as Comcast Business and Masergy. They possess a degree in Geography with a Business Management Minor from Texas State University and hold a Business Administration and Management degree from Tarrant County College.
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