Jim Sutton is an accomplished sales leader with extensive experience in digital transformation and customer experience solutions. Currently serving as VP of Sales at CommerceCX since May 2024, Jim focuses on enhancing quote-to-cash processes, complex price quote configurations, and CRM enhancements. Previously, Jim held significant roles at Avaya from February 2011 to November 2023, including Head of Sales for Professional Services & Alliances - North America, where efforts centered on cloud and AI-driven digital transformation. Other notable positions include Global Practice Executive Director for the Media & Entertainment Vertical and Global Client Director for major clients such as Citi and Disney. Jim's early career included leadership roles at VMware and F5, where achievements included being the #1 ranked sales producer in FY2005. Jim holds an MBA in Finance from the University of Massachusetts Amherst and a BS in Business Administration from the University of New Hampshire, along with recent graduate certificates from The Wharton School focusing on viral marketing and the impact of artificial intelligence.
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