Ben Hedrick

Team Lead Customer Success Manager at commercetools

Ben Hedrick, MBA has experience in managing marketplace operations for high-profile clients in eCommerce and marketplace industry trends, holding various titles such as Manager, Director, and Team Lead in the areas of client services and customer success. With a Bachelor's degree in Business Administration and an MBA in Marketing & Economics, Ben has a strong educational background to support their professional expertise.

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Timeline

  • Team Lead Customer Success Manager

    May 1, 2024 - present

  • Senior Enterprise Customer Success Manager

    July, 2023

  • Enterprise Customer Success Manager

    March, 2022