James Cope is a Senior Enterprise Customer Success Manager for the Americas at commercetools, where they leverage over 12 years of experience in e-commerce to deliver strategic solutions that drive customer ROI. Previously, James served as a Technical Project Manager at eCargo Enterprise Limited and co-founded Prosper Digital, a Shopify Plus agency focused on enhancing user experience. Their background includes roles in project management, account support, and business development across notable companies like IE Agency and Jeanswest. James holds a Bachelor of Commerce in Marketing and Sports Management from Monash University.
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