Joanna Detchon

Joanna (Moya) Detchon is a seasoned professional with extensive experience in customer success management and project management across various industries. Currently serving as a Senior Customer Success Manager for Enterprise at commercetools since May 2022, Joanna leverages expertise in modern commerce solutions. Prior roles include Vice President and Director of Customer Experience at Dvele, contributing to innovative home design and technology. Joanna's background also encompasses significant positions at Classy.org, where responsibilities spanned from Customer Success Representative to Senior Care Manager, successfully enhancing online fundraising tools for nonprofits. Early career experiences include roles as a Community Representative for the San Diego County Board of Supervisors and Field Director for a political campaign. Joanna holds a Bachelor's degree in Political Science and Government from UC San Diego.