Carter Stepanovsky

Carter Stepanovsky is an accomplished leader in building services, currently serving as the Head of Implementation Services at Common Room. With over a decade of experience in high-growth SaaS companies, Carter has successfully led post-sale organizations, focusing on customer success and impact. Previously at Drift, Carter managed a global team through an acquisition, significantly improving project delivery and customer satisfaction while maintaining employee retention. Carter’s leadership philosophy emphasizes empathy and execution, aiming to create environments where teams can thrive and deliver exceptional customer experiences. Outside of work, Carter enjoys spending time with family, participating in sports, and soaking up the Colorado sunshine.