🦄 Tamara Wall

Tamara Wall currently serves as the Head of Support at Common Room, a position held since July 2025. Previously, Tamara worked at Culture Amp as the Manager of Product Support, where leadership of global support teams led to record-high engagement and effectiveness scores. At Datto, Inc., Tamara was a Problem Manager, implementing strategies that reduced product issues by 20% and co-founding the Datto Culture Employee Resource Group. Earlier in the career, Tamara held various roles including Contact Center Manager at MAXIMUS, overseeing a large team to improve service delivery, and Team Lead at EOS CCA. Tamara's foundational experience includes positions at Verizon Wireless as a Customer Advocate. Educational qualifications include a Certified Pharmacy Technician from SUNY Rochester Educational Opportunity Center and a Regents Diploma from Irondequoit High School.