Kevin Carson is a seasoned technology professional with extensive experience in customer support and technical services. Currently serving as the Tech Support Director at CommScope since April 2019, Kevin is responsible for overseeing the Network Management System platform, utilizing technologies such as Kubernetes, Docker, and Ansible, and providing engineering support for escalated issues. Prior experience includes a long-term role as the Director of Customer Support at ARRIS, leading teams for ARRIS Titanium and managing support for security products in the paid TV industry. Additional experience encompasses roles at Applied Networks, Nortel Networks Northern Ireland, and Atlas Communications (NI) Ltd, where Kevin provided high-level technical support and design assistance. Kevin's educational background includes a degree from Ulster University and attendance at Portora Royal School.
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