Laura Chen is a Principal Systems Engineer at CommScope since April 2019, specializing in the design of virtual Remote MAC-PHY Device provisioning tools and enhancing online gaming experiences through low latency features on CMTS. With expertise in CableLabs® DOCSIS® 4, Laura has authored over 40 Product Specification Agreements for related products. Previously, Laura served as a Staff Systems Engineer and Staff Software Engineer at ARRIS, focusing on software requirements for CMTS and Remote PHY devices and leading development on DOCSIS 3.1. Earlier experience includes roles at AT&T across various levels, from IT Analyst to Project Manager, where Laura managed development teams and implemented web solutions. Laura holds a Bachelor of Science in Computer Science from The University of Kansas and an MBA in Management from North Central College.
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