Pip McDonald

Pip McDonald is a passionate design strategist with expertise in design thinking and human-centered design. They have experience working as a Specialist Product Designer at Commonwealth Bank, focusing on Superannuation products and leveraging research to optimize customer experiences. Pip's career began with roles as a Graphic Designer at Hunter Design School and a Front-End Web Developer at Fuel Sydney, among others, culminating in their current position as a Senior Product Designer at CommSec. They actively collaborate with researchers to identify customer behavior patterns, driven by a commitment to improving financial education for young adults. Recently becoming a parent has further fueled Pip’s advocacy for raising awareness about Superannuation.