Yvette Littlejohn

Yvette Littlejohn is a seasoned customer experience leader with over twenty years of expertise in driving customer-centric strategies and enhancing business outcomes. They have held significant roles at organizations such as CommSec, Telstra, and HCF Australia, focusing on customer engagement, retention, and loyalty programs. Currently, Yvette manages a large team at CommSec, developing training programs that align with diversity and inclusion goals while improving operational efficiencies. Their background includes a strong foundation in marketing, analytics, and insights, demonstrating a proven track record in business transformation and cultural advocacy.