communication matters is an owner-operated agency based in Vienna. It offers a comprehensive range of services, from strategic consulting to implementation, across three key areas: Public Relations, Public Affairs, and Media Training.

🔹 Founded: 1999
🔹 Owners: Christian Kollmann and Dagmar Hemmer
🔹 Managing Director: Dagmar Hemmer
🔹 Employees: 12

🌐 PUBLIC AFFAIRS:
・ Strategy Consulting: Workshops, arena and SWOT analyses, strategy development, and sparring
・ Stakeholder and Government Relations: Networking, relationship building, lobbying, and partnership management
・ Positioning: Position papers, fact sheets, parliamentary statements
・ Information Management: Monitoring, reporting, and briefings

💬 PUBLIC RELATIONS:
・ Strategy Consulting: Workshops, message development, audience analysis, planning PR activities
・ Media Relations: Journalist contacts, press releases, press conferences, fact sheets, interviews
・ Online Communication: Planning and creating content for websites, newsletters, and social media
・ Crisis Communication: Prevention, risk analysis, crisis manuals, and ad-hoc support

🎤 MEDIA TRAINING
The agency also offers media training to help executives confidently handle media appearances. Participants receive tools for effective message delivery, managing challenging questions, and succeeding in interviews for print, radio, and TV.

💡 OUR COMMITMENTS
We are committed to the PRVA Code of Ethics and the ÖPAV Code of Conduct. Additionally, communication matters is quality-certified with the Austrian PR Quality Seal.

🌍 INTERNATIONAL NETWORK
communication matters is a member of the ECCO International Public Relations Ltd. network, which includes partner agencies in over 30 countries, as well as the global Public Affairs network, Dentons Global Advisors Interel.

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communication matters

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