Gregory Jackamonis is an experienced leader in technical support with over a decade at Commvault, progressing from Customer Support Engineer Tier I to Manager, overseeing a global team of over 30 engineers. In the management role, Gregory drives support for scale-out storage hardware and applications, focusing on team leadership, systems innovation, inter-business operations, training, staffing, customer success, and product innovation. Prior experience includes serving as a NOC Technician at Ancero, where responsibilities encompassed troubleshooting, network configuration, and documentation. Gregory's expertise includes fostering team morale, managing key performance indicators, and ensuring customer satisfaction.
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